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Manage subscriptions

Use the Dashboard and webhooks to monitor recurring billing relationships after launch.

Review subscriptions in the Dashboard​

  1. Open the Payments area in the Dashboard.
  2. Go to Subscriptions.
  3. Search or filter the subscription list by customer or status.
  4. Open an individual record when you need to review customer context, billing state, or related payment activity.

Cancel a subscription​

If a recurring agreement should stop billing:

  1. Open the subscription record from the Dashboard.
  2. Use the available cancellation action for that subscription.
  3. Confirm the cancellation and record the operational reason in your own systems if needed.

Operational guidance​

  • Treat webhooks as the source of truth for billing state changes in your own product.
  • Keep the Radom subscription identifier mapped to your customer or contract record.
  • Review payment failures, overdue invoices, or customer support exceptions together with the subscription record rather than in isolation.